Custom Quote pricing:

Standard Turnaround (1 hour/day) - includes weekend days in quote, $95/h

Express Turnaround (2 hours/day or faster) - includes weekend days in quote, $125/h

Shopexperts platform offers the option to send a quote with no need to share any payment links. In case you are sending an offer from Help Scout or anywhere else, the links are the following:

- Standard Turnaround - here
- Express Turnaround - here

There are only 2 links for payments (standard and express) and clients will need to select the number of hours manually at the checkout. This helps speed up the process and ensure the link is correct every time. Please make sure to highlight to clients the number of hours they need to enter at the checkout - see screenshot.

If a client purchases less time than you highlighted, reach out to them upon payment and inform them they need to purchase X amount more before you can begin the project. Do not accept partial payments that clients decide to make themselves.

Unexpected change in scope:

While you should strive to provide accurate fee quotes to your clients initially, additional information discovered after access to their website has been granted or additional requests regarding the scope of the project may result in an extension of the original quote, potentially increasing the originally estimated price. In such cases, you shall promptly inform the client of any increases to the fee quote.

If the client declines to pay for the increased cost, you may do the following at your discretion:

• Complete only the project based on the original fee quote; or

• Cancel the project, refund the monies paid, and, at your discretion, roll back any work already completed on the project, restoring the client's website to its original state prior to the initiation of the project. Please try to avoid this situation.