Elephant Room
ER

Elephant Room

Agency

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shopexperts score

55/100
Show signals breakdown (6 of 13)

Trust signals are public proof points verifiable by anyone. Verification signals unlock when the listing is claimed and the owner submits each artifact.

Trust Signals

(Max 60)
Business website
+10
Company LinkedIn
+5
Marketplace listing
+15
20 customer reviews
+10
4.8+ average rating
+10
5 years in business
+10

Verification Signals

(Max 40)
Shopexperts profile claimed
+10
Owner/manager LinkedIn verified
+5
10 Shopexperts customer reviews
+5
4.8 average rating
+5
3 case studies
+5
3 services
+5
Listing updated in last 30 days
+5

At a Glance

Location:Australia
Languages
English
Local Time:Sun, 07:16am
shopexpert since:Sep 4, 2026
Partner tier:Plus

About

Established in 2014, Elephant Room is a data-led eCommerce Growth Agency in Sydney, specialising in Acquisition, Retention, and Measurement. Our clients include Bed Threads, SIR, Aquila, Bassike, Assembly Label, Aje Athletica, Go-To Skincare, Four Pillars, and more.

shopexperts summary

shopexperts AI insights

Elephant Room is an Australia-based agency focused on eCommerce growth through acquisition, retention, measurement, email marketing, paid search, analytics, social media, and international expansion strategy. As a verified Shopify Plus Partner, it appears well suited to merchants seeking both Shopify implementation and ongoing digital marketing support. Client reviews describe strong design and usability, fast delivery, technical execution involving inventory, POS, and online stores, and reported improvements in online sales, with ongoing support and long-term relationships also noted.

Recommended for
Shopify Plus projects
eCommerce growth strategy
Paid search campaigns
Marketing analytics programs
International market expansion

Contact

Elephant Room's business address

Sydney, Australia

Customer Reviews

View all reviews onShopify

Summary of 7 client reviews

shopexperts AI insights

Across 7 client reviews, customers consistently praise Elephant Room for thoughtful design and usability, effective marketing services, and strong delivery speed. Reviewers also highlight the agency’s ability to understand requirements, execute technical work, support business growth, and provide ongoing support, indicating a well-rounded experience across strategy, implementation, and continued partnership.

Most common praise
Design and usability
Marketing services
Fast project delivery
Requirements understanding
Technical execution
5.00
based on 7 reviews on Shopify
5 stars
(7)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)

1-7 out of 7 reviews

VENROY
Posted: 2018-04-06
Customer Rating:
5.00
Source:
Imported from Shopify

When we first spoke with Elephant Room, the situation with our old Magento 2 website was in a bad place. Ongoing management and maintenance costs were out of control and our store simply was not performing. Elephant Room guided our journey to Shopify and completed a full migration away from Magento 2, and had us up and running on Shopify in only SIX WEEKS. It has been a huge change for the better ever since, and I can honestly say my team and I are now sleeping better at night. Our inventory, POS and online store are all syncing and life is good again. I’d recommend Elephant Room to anyone that’s feeling trapped and looking to make the jump from another platform. The process was seamless, and the peace of mind they’ve given us is priceless. Sean Venturi, Director

Lucy's Florist
Posted: 2018-04-05
Customer Rating:
5.00
Source:
Imported from Shopify

Since building and launching our new website late last year, we’ve seen an immediate and overwhelming response from our customers. Revenue has grown over 110% since launch vs the same period Year on Year. Honestly nothing could have prepared us for such a lift, and if someone was to tell me we could hit these numbers I’d say that they were lying. Elephant Room also takes care of our online marketing activities, and together with their development team it makes for a lethal combination

Your Flora
Posted: 2018-04-05
Customer Rating:
5.00
Source:
Imported from Shopify

Your Flora is a new startup based in Sydney that delivers fresh flowers and plants straight to our customers doors. We came to Elephant Room with an idea, and from there they ran with it and built an identity and a brand. The website looks amazing and explains what we do perfectly. Elephant Room built the Shopify store exactly to our specs and accommodated for our requirements like delivery and service areas. We’re more than happy to recommend Shopify and Elephant Room to anyone reading this.

Missy Name Necklace
Posted: 2018-03-29
Customer Rating:
5.00
Source:
Imported from Shopify

Missy Name Necklace needed a new website to capitalise on the Christmas period and we were only 6 weeks out. Not a lot of time. I spoke with the guys at Elephant Room around what could be done and agreed with them that the website should be overhauled on Shopify. We completed the build in 3 weeks, which allowed enough time to catch the retail rush going into the holiday season.

Shopify merchant
Posted: 2018-03-29
Customer Rating:
5.00
Source:
Imported from Shopify

Wholesome Works is an office catering business, specialising in fresh and healthy food to keep the whole team recharged and firing on all cylinders. We wanted a website that reflected our company’s mission and personality, and we’re happy to say that Elephant Room delivered. We love how easy the website is to use, both for our customers and our staff to manage internally. The look and feel of what Elephant Room has done with Shopify is spot on.

TLO
Posted: 2018-03-29
Customer Rating:
5.00
Source:
Imported from Shopify

The team at Elephant Room have really helped transform and grow my online sales channel. Our old online store was the definition of clunky, and was a real pain to manage and maintain it. Elephant Room recommended Shopify as the “bee’s knees” when it comes to eCommerce platforms, so I took their word for it and made the plunge. What can I say? Combined with the digital marketing which Elephant Room also provides, my online business has seen amazing growth since we’ve been working together. I would recommend the Elephant Room team to anyone looking for web development or marketing services, and I look forward to continuing on this journey with them. Mitchell Elworthy, Director

Satisfine Foods
Posted: 2018-03-29
Customer Rating:
5.00
Source:
Imported from Shopify

Fun fact! Satisfine Foods is one of Elephant Room’s first and oldest customers. There’s a reason we’ve stayed with them for so long, and it’s not because of their looks! We’ve been working closely with Elephant Room for many years now on everything from our Shopify build to email marketing. I know when it comes to their team, I’ll be in good hands.

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