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shopexperts score

60/100
Show signals breakdown (6 of 13)

Trust signals are public proof points verifiable by anyone. Verification signals unlock when the listing is claimed and the owner submits each artifact.

Trust Signals

(Max 60)
Business website
+10
Company LinkedIn
+5
Marketplace listing
+15
20 customer reviews
+10
4.8+ average rating
+10
5 years in business
+10

Verification Signals

(Max 40)
Shopexperts profile claimed
+10
Owner/manager LinkedIn verified
+5
10 Shopexperts customer reviews
+5
4.8 average rating
+5
3 case studies
+5
3 services
+5
Listing updated in last 30 days
+5

At a Glance

Location:United Kingdom
Starting price:From $4500
Languages
English
Local Time:Sun, 05:58am
shopexpert since:Feb 12, 2026
Partner tier:Plus
DS
Managed byDavid SpringateAgency Owner

About

With over 13 years of experience on Shopify, Hatch are a certified Shopify Plus Partner, delivering beautifully engineered ecommerce experiences for a wide range of global clients, across various industries.

How we help Shopify and Shopify Plus businesses:

  • Considered visual and UX design

  • Custom Shopify development

  • App integrations

  • Growth retainer services

  • Ongoing store maintenance

  • Ecommerce strategy

shopexperts summary

shopexperts AI insights

Hatch is a Shopify and Shopify Plus agency offering visual and UX design, custom theme development, app integrations, redesigns, migrations, and ecommerce strategy. Its services also cover performance, SEO, conversion optimization, international expansion, B2B, and ongoing store support. Reviews indicate strengths in communication, structured planning, technical problem solving, brand understanding, and efficient delivery, including post-launch support. As a Shopify Plus partner, Hatch appears well suited to merchants undertaking substantial store improvements or growth-focused ecommerce projects.

Recommended for
Shopify Plus redesigns
Custom theme development
Store migrations
App integration projects
Growth optimization programs

Contact

Hatch's business address

United Kingdom

Customer Reviews

View all reviews onShopify

Summary of 10 client reviews

shopexperts AI insights

Across 10 client reviews, customers consistently praise Hatch for clear, responsive communication, thoughtful design and user experience, and efficient delivery. Reviewers also frequently highlight strong technical expertise, effective problem solving, and Hatch’s ability to understand project requirements and brand direction. Overall, the feedback emphasizes a well-organized process, reliable collaboration, and capable execution across Shopify projects.

Most common praise
Clear, responsive communication
Design and user experience
Speed and efficiency
Technical problem solving
Requirements and brand understanding
5.00
based on 25 reviews on Shopify
5 stars
(25)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)

1-10 out of 25 reviews

The Light Salon
Posted: 2020-05-01
Customer Rating:
5.00
Source:
Imported from Shopify

Fantastic work by Hatch. Fast and very thorough. I'm very happy with the end result and would definitely recommend them to anyone else. Thanks guys!

Hildon Water
Posted: 2020-04-15
Customer Rating:
5.00
Source:
Imported from Shopify

David and the team were extremely efficient throughout the whole process and were always happy to help.

Shoppe Amber Interiors
Posted: 2020-04-14
Customer Rating:
5.00
Source:
Imported from Shopify

From start to launch to post launch, Hatch has been a real pleasure to work with. Right away they were able to nail down the branding of our store and help create a beautiful new website that reflects our aesthetic. Hatch’s attention to detail, efficiency, and clear planning, made it incredibly easy to work with them. Despite the different time zones, the flow of communication was never an issue and they promptly responded to all of our questions or concerns. Having David and his team’s expertise was crucial in the success of our new store launch.

Fetching Fields
Posted: 2019-03-02
Customer Rating:
5.00
Source:
Imported from Shopify

The team at Hatch are great. Very responsive and the aesthetic is on point. Site looks and flows well. Support has been great as well.

ES Fascinante
Posted: 2019-01-08
Customer Rating:
5.00
Source:
Imported from Shopify

The team have been very supporting and responsive along the way of the project. They have been flexible and open to suggestions and changes. They are friendly and porfessional. I am very happy how they have designed and framed the idea I had in my head. I am really happy with their work and I would highly recommend working with Gemma and David. Many thanks, Valentina

Second Petale
Posted: 2019-01-04
Customer Rating:
5.00
Source:
Imported from Shopify

Hello, thanks for reaching out. I personally was not directly involved in interactions with Hatch during the project hence cannot provide insight on working experience. However what I ve heard only positive feedback from Jonathan Da Costa who was directly working with Hatch. My rating above is about my level of satisfaction with respect to the outcome. I find the solution is very customer friendly, easy to use and Hatch found solutions to accommodate specifics. So all in all well dont guys.

Mini Heroes
Posted: 2019-01-04
Customer Rating:
5.00
Source:
Imported from Shopify

Working with David at Hatch has been a fantastic experience. Easy to talk to, quick to respond and always delivering high quality work. Hatch are certainly Shopify pros and were extremely helpful with our constant questions. All in all, their can do attitude and positive approach made it a breeze to work with them. I have no hesitation in recommending Hatch to anyone looking for a professional and friendly service. We will certainly be working with them on our next projects in the future.

Second Petale
Posted: 2019-01-04
Customer Rating:
5.00
Source:
Imported from Shopify

Hatch was commissioned to develop a custom Shopify website project for one of our clients. All the stages of the project went very well in a tight schedule. We particularly appreciated the attention to detail and the care with which the design and art direction was brought to the site. In terms of process, Hatch has put in place a simple and precise method for a fluid and efficient communication while providing their expertise on Shopify for different constraints of the project. We look forward to continuing our collaboration in the future and warmly recommend them.

One We Made Earlier
Posted: 2018-07-10
Customer Rating:
5.00
Source:
Imported from Shopify

We recently used Hatch to make some amendments to our website. They are easy to work with and quick to respond to any questions. They explain processes clearly and offer helpful advice. We would highly recommend them!

Appointed
Posted: 2018-06-12
Customer Rating:
5.00
Source:
Imported from Shopify

We worked with the team at Hatch to do a complete redesign of the Appointed website. After interviewing several firms we confidently selected Hatch based on their portfolio, thoughtful proposal and strong understanding of our brand and aesthetic. Each step of the way from research to design to development and website launch—they exceeded our expectations. It was evident in the research phase that Hatch understood our needs on both the front and back end and they provided solutions to areas we didn’t even realize could be improved or enhanced. Hatch presented one design and we immediately loved it and had very few changes. The design, user experience and backend were all thoughtfully considered and beautifully put together. The team at Hatch communicated every step of the way very clearly and launched our website on time. Our new website is a critical component to our ongoing growth. In addition to the design, we were equally impressed by the development of the website and Hatch’s consideration of the user experience and back end. All components of our website are easily editable and our staff time has reduced in managing our website. The team at Hatch went above and beyond and took great care of our brand and truly became an extension of our team—we are truly grateful for their work. We could not recommend the talented team at Hatch enough.

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