Process

Working with the team at Process on developing our Shopify website, has been a great experience for us. Andy and Jess have been knowledgable, reassuring, professional and committed, always willing to go the extra mile. I am someone who doesn’t have all the tech skills and understanding for website development, Jess made me feel comfortable to ask any questions, regardless of how silly they may have been and was always patient, cheerful and understanding. I learned so much along the way. When we requested changes to be made, the team always had great suggestions to add. E.g when we couldn’t decide which font to use, the team showed us several examples very quickly, they threw in some of their own suggestions which was very helpful and enabled us to make a decision faster, without having to spent nights tossing and turning looking for the right answer. There were several situation like this, where the hard decision making has been made easy for us with the teams help and support. We were guided consistently from beginning to completion. We highly recommend anyone to work with Andy and his team.

Process Creative live and breath design and as far as I'm concerned are the country's leading agency when it comes to Shopify and Shopify Plus. Within an hour of meeting Andy, Jess and the team I knew these were people I wanted to work with. Their energy and insight was unlike anything I'd encountered before. True to form the website they delivered to us is exceptional. Beyond simply designing us a new website though Process was able to imbue upon us a surprisingly vast amount of knowledge about Shopify and ecommerce in general. This beyond all else is what I'll remember from my time working closely with Process Creative.

Working with the Process team has been an absolute pleasure from start to finish. Not only did they deliver top notch account/project management, they developed a world class site that was exactly how we envisioned it. Their attention to detail and expert recommendations allowed us to evolve the website during the development process, resulting in a highly optimized site once completed. Their developers have exceptional skills when it comes to Shopify Plus and is able to edit, fix and troubleshoot very quickly and with ease. Would recommend Process to any company looking to build their Shopify store with class.

Process have been great to deal with throughout the project - creating multiple geo-located Shopify Stores. Jess went above and beyond to make sure everything ran smoothly and the whole team was very knowledgable and easy to deal with.

Cocksox approached the team at Process Creative with the task of updating our e-commerce store and refreshing our branding across the site. We have been hosting our online store on Shopify for over four years. While this has been a successful period for us, we had developed a number of specific requirements for the new theme, particularly in regards to the user experience on mobile and tablet devices. In our initial meeting with we were impressed with their knowledge of the Shopify platform. It was very clear that they understood the balance between cutting edge design and artistic direction, and the key functionality and features that a successful e-commmerce store requires. Throughout the project, Process Creative exceeded our expectations, and all feedback we provided at each phase was carefully considered and discussed. This communication was vital in the delivery of a site that has truly met our requirements, and will provide a better experience for our visitors and customers. Jess, Andy and the entire team at Process Creative have consistently demonstrated exceptional technical and strategic methods, delivering a site that maximises the potential of our theme while working within the Shopify framework and the budget for the project. It was a pleasure to work with Jess, Andy and the entire Process Creative team on this project.

It has being amazing to work with Process! Since day one Andy and Jess have proved themselves to operate with a high level of professionalism and efficiency! It’s such a pleasure to deal with Jess on a daily basis as she is simply great in assisting us in our less skilled areas. They really understand the spirit of our business which is crucial to create a bond with our team!

Process are a friendly bunch that you can trust and rely on to perform. They're the first ones we've worked with that know their stuff and actually care to see you succeed. Not all Australian devs are created equal, and Process have shown they're top of pack.

Andy and the team at Process Creative have been amazing bringing our new custom Shopify website to life. We were very specific with the brief and the design aesthetic was paramount to us. Andy not only has the technical nous but the design skills to build beautiful ecomm sites which is a rarity. In addition they are great problem solvers and will always come back with solutions rather than problems. We highly recommend Andy and the team at Process Creative.

I was in a real jam and trying to fix an issue I had with my Shopify Store. Andy was good enough to resolve the issue with me over the phone, there and then. I cannot thank him enough - excellent service!! Thank you.

First off, Andy and Jess at Process are great. We had an excellent initial meeting where they brought both very useful technical and creative ideas to the table I hadn’t considered. Great listeners and communicators. Very attentive and on the ball during our build phase. I look forward to a further collaborative relationship through the journey of our business!