WhiteWater Web
WW

WhiteWater Web

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shopexperts score

60/100
Show signals breakdown (6 of 13)

Trust signals are public proof points verifiable by anyone. Verification signals unlock when the listing is claimed and the owner submits each artifact.

Trust Signals

(Max 60)
Business website
+10
Company LinkedIn
+5
Marketplace listing
+15
20 customer reviews
+10
4.8+ average rating
+10
5 years in business
+10

Verification Signals

(Max 40)
Shopexperts profile claimed
+10
Owner/manager LinkedIn verified
+5
10 Shopexperts customer reviews
+5
4.8 average rating
+5
3 case studies
+5
3 services
+5
Listing updated in last 30 days
+5

At a Glance

Location:Canada
Starting price:From $30
Languages
English,French
Local Time:Sat, 01:44am
shopexpert since:Aug 3, 2026
Partner tier:Plus

About

WhiteWater Web (WWW) is a premium digital solutions company specializing in advanced Shopify/Shopify Plus development, customization, theme design/debug, and online strategy. Located minutes from Shopify's headquarters we have been working with the platform since 2006.

Services

Store Setup & Management
Development & Custom Solutions
Marketing & Growth
Copywriting & Content
Consulting & Strategy

Regions Served

North America
Europe
Oceania

Contact

WhiteWater Web's business address

Ottawa, Canada

Customer Reviews

View all reviews onShopify
4.90
based on 148 reviews on Shopify
5 stars
(138)
4 stars
(7)
3 stars
(1)
2 stars
(0)
1 star
(2)

1-10 out of 148 reviews

Naomi Simpson Astrology
Posted: 2026-07-01
Customer Rating:
5.00
Source:
Imported from Shopify

Highly recommend! They were responsive, reliable, with a quick resolution to my issue for a reasonable fee. I will definitely use WhiteWater Web again!

Sleep of Mind
Posted: 2026-01-18
Customer Rating:
5.00
Source:
Imported from Shopify

I came to WhiteWater Web with a broken website and needed help asap. They were upfront about what was possible, provided a clear and fair breakdown of costs, and never tried to upsell me on features I didn't need. Their customer service is fantastic. No matter how many questions I had, the team was patient, professional, and incredibly easy to reach. It truly felt like they were partners in my project rather than just vendors. If you want a developer who is lightning-fast, easy to talk to, and someone you can actually trust, I highly recommend them

Big Green Egg
Posted: 2026-01-18
Customer Rating:
5.00
Source:
Imported from Shopify
Morrison & CO
Posted: 2026-01-18
Customer Rating:
5.00
Source:
Imported from Shopify

It started with WhiteWater literally rescuing my website from a couple disastrous partners and the trust and work has only grown from there. I totally trust this team and they have been very helpful!

HN Premium Fingerboards
Posted: 2026-01-17
Customer Rating:
5.00
Source:
Imported from Shopify

Jody at WhiteWaterWeb did an outstanding job building and launching my Shopify store. Their customer service is fast, responsive, and incredibly reliable. Every question or request is always handled quickly and clearly - The expertise is on point. I highly recommend them.

Schwartz's Deli
Posted: 2025-04-10
Customer Rating:
5.00
Source:
Imported from Shopify

WhiteWater Web was helpful and communication was easy. We will use their services in the future.

Karen Richardson Art Studio
Posted: 2024-08-28
Customer Rating:
5.00
Source:
Imported from Shopify

I contacted WhiteWater Web to troubleshoot a problem concerning Mailchimp and Google analytics, relating to my 10-year-old Shopify store. My email campaign open rate had dropped suddenly from a consistent 60% to 20% for no apparent reason. Jody got right to work, did the upgrade to Google Analytics 4, discovered a roadblock in my domain hosting relating to Mailchimp, and recommended switching to Shopify Email. I agreed, and he efficiently handled the migration, set up a branded email template to get me started, a subscription popup, and automations, all in less than a week. He patiently answered all my questions throughout the process. Jody is a rock star. I appreciate everything he did to make my life easier, and in such short order! I look forward to working with him to switch my store to a 2.0 theme soon.

Skort Obsession
Posted: 2024-07-26
Customer Rating:
5.00
Source:
Imported from Shopify

WhiteWater Web did some troubleshooting and customization. Excellent and prompt work. Understood what we needed right away and executed everything right away. Would recommend them for sure!

Baa Bee
Posted: 2024-04-09
Customer Rating:
5.00
Source:
Imported from Shopify

Jody was very professional and a pleasure to work with. He completed the work he promised on time and with excellent results. Even after his mandate I contacted him with a question and he responded very quickly and reassured me about things that without him would have led me to deal with potential scammers. I would definitely use Whitewater Web again, I recommend them without hesitation. Brigitte

Dawna Marquette Jewelry
Posted: 2023-12-19
Customer Rating:
5.00
Source:
Imported from Shopify

Whitewater Web was fantastic to work with. They were quick to communicate and went beyond my expectations. I will use them again for all my store needs.

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