Question 1

Do I need any coding skills to use Relevant Bits?

Accepted Answer

No, Relevant Bits is a no-code platform. It integrates directly with Shopify's native theme editor, allowing you to create personalized experiences and run A/B tests without writing any code or requiring technical skills.

Question 2

How does Relevant Bits integrate with my Shopify theme?

Accepted Answer

Relevant Bits works directly with your native Shopify theme sections and the Shopify theme editor. This means you don't need to use a separate editor or inject complex code. Relevant Bits scans your existing theme templates and sections, allowing you to show, hide, add, or rearrange these elements dynamically based on the rules you set, all while preserving your store's original design.

Question 3

Does Relevant Bits work with my theme?

Accepted Answer

Relevant Bits works natively with Shopify’s theme editor and section-based architecture, ensuring seamless integration with any theme— including custom themes that follow Shopify’s best practices. Unlike other apps that require third-party editors or complex code injections, Relevant Bits personalizes content directly within your existing theme sections. This means you can create dynamic shopping experiences while maintaining full design control, effortless compatibility, and a smooth user experience.

Question 4

What are content variations and how do I create them in Relevant Bits?

Accepted Answer

Content variations are different versions of your Shopify store's sections that you create within Relevant Bits. To create a variation, you select the "+ Variation" button within a recipe in Relevant Bits. This opens the native Shopify theme editor, allowing you to modify the content, appearance, and layout of your existing theme sections for a specific audience without affecting your default theme.

Question 5

What is a "Recipe" in Relevant Bits?

Accepted Answer

A recipe in Relevant Bits is a combination of content variations, rules, and analytics designed to personalize the shopping experience on your Shopify store. It allows you to create different versions of your store's content (content variations), specify when and where these variations should be displayed (rules), and track their performance (analytics).

Question 6

Do I need to add any new sections to my theme for Relevant Bits to work?

Accepted Answer

No, Relevant Bits works with your existing theme sections, automatically enabling them for personalization. If you add new sections to your theme, Relevant Bits will instantly recognize them, allowing you to create personalized variations without any extra setup.

Question 7

Does Relevant Bits work with third-party sections?

Accepted Answer

Yes, Relevant Bits works seamlessly with any third-party sections or templates that are compatible with Shopify. Since Relevant Bits renders variations using Shopify’s theme editor, any section that functions within Shopify will work effortlessly with Relevant Bits.

Question 8

Does Relevant Bits provide ways to create customer segements?

Accepted Answer

Yes, Relevant Bits powerful rule engine allows you to leverage your existing customer segments from Shopify or Klaviyo. Additionally, you can build custom segments by combining various rule types, such as UTM parameters, geolocation, domain referrals, date ranges, weather conditions, and more. This flexibility ensures you can target your audience precisely for personalized experiences.

Question 9

Can you tailor an existing customer's experience if they're not logged-in?

Accepted Answer

Yes, Relevant Bits maintains a user’s session between visits, so you can personalize their experience even if they’ve not yet logged back in. *Return visits must be conducted in the same browser and are subject to privacy standards.

Question 10

Will using Relevant Bits slow down my Shopify store?

Accepted Answer

No, Relevant Bits is designed for optimal performance. It delivers personalized content in milliseconds (under 15ms) with zero flickering, ensuring fast load times and a seamless user experience for your customers. There are no performance trade-offs associated with using Relevant Bits.

Question 11

Can I test different content variations with Relevant Bits?

Accepted Answer

Yes, Relevant Bits has built-in A/B testing functionality. Within any section in a recipe, you can select two or more content variations. Relevant Bits will automatically enable A/B testing, allowing you to see which variations perform best with your audience without needing to write any code.

Question 12

How does Relevant Bits handle multiple recipes that might apply to the same visitor?

Accepted Answer

Relevant Bits evaluates recipes in a top-to-bottom order based on how they appear on your dashboard. When a visitor arrives at your store, each recipe is checked in sequence to see if its rules match the visitor’s characteristics. The order of your recipes therefore acts as their priority, making it important to place more specific recipes above more general ones. By default, Relevant Bits allows multiple recipes to apply to the same visitor. When this setting is enabled, every recipe that matches will run in priority order. If multiple recipes attempt to personalize the same section of a page, any conflicts are resolved using recipe priority, with higher-priority recipes taking precedence. If you disable this setting, personalization is limited to a single recipe per visitor. In that case, Relevant Bits will apply only the first matching recipe and ignore any others that might also match.

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