Question 1

How long have you been working with Shopify?

Accepted Answer

Over 10 years. We've completed 175+ Shopify projects across fashion, jewellery, home interiors, food & beverage, and B2B. Stores we've built generate over £20m per month combined.

Question 2

What makes you different from other Shopify agencies?

Accepted Answer

We focus on results, not just pretty websites. Every decision we make is based on what will actually grow your sales. We're also Shopify Plus Partners, which puts us in the top 1.5% of Shopify agencies globally. That's not marketing speak—it's an official Shopify designation based on performance and expertise.

Question 3

Do you only work with big brands?

Accepted Answer

No. We work with stores of all sizes. We've helped brands grow from £0 to over £1m per year. Whether you're just starting out or doing seven figures, we can help.

Question 4

What industries do you specialise in?

Accepted Answer

We have deep experience in fashion, jewellery, home & interiors, food & beverage, art & photography, and B2B. That said, our CRO and development skills transfer across any sector.

Question 5

How much does a Shopify store cost?

Accepted Answer

It depends on what you need. A straightforward store build is different from a complex Shopify Plus setup with custom integrations. We'll give you an honest quote based on your specific requirements—no hidden costs or upselling.

Question 6

Can you help improve my existing store's conversion rate?

Accepted Answer

Yes. We start with a full audit of your current setup, looking at analytics, user behaviour, and where people drop off. Then we prioritise changes based on what will have the biggest impact on your revenue.

Question 7

Do you offer ongoing support after launch?

Accepted Answer

Absolutely. Most of our clients stay with us long-term for support, updates, and ongoing optimisation. We're not a build-and-disappear agency.

Question 8

Where are you based?

Accepted Answer

Belfast, Northern Ireland. We work with clients across the UK and internationally. Most of our communication happens over video calls and email, so location isn't a barrier.

Question 9

What apps and tools do you recommend?

Accepted Answer

We've tested hundreds of Shopify apps over the years. We partner with tools like Klaviyo, Loyalty Lion, Searchanise, and others—but we only recommend what actually works for your specific situation. No affiliate-driven recommendations.

Question 10

How do I get started?

Accepted Answer

Book a discovery call with us. We'll have a chat about your goals, take a look at your current setup (if you have one), and give you honest advice on what would help—even if that means you don't need us.

Glaze Digital

About

Packaged Services

Shopify Store Design & Development

Store Migration

Conversion Rate Optimisation (CRO)

Case Studies

Miles Canning, BLK Box Fitness

Sarah Hickin , Seed & Sprout

FAQ

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