Shopify Collective Supplier Help: Price Lists, Retailers and Payouts

The channel costs nothing. Spend instead on the decisions that are awkward to reverse once retailers are selling your products.

Passing the eligibility checks. An active plan other than Pause and Build, Shopify Payments with active payouts in the store currency, and Network Intelligence switched on. Stores in Canada, the UK and the EU also need a tax setup other than Manual Tax and a verified GST/HST or VAT number.

Price list design. Public lists let any eligible retailer import the products. Private lists go to retailers you invite. The cost-price discount on each list is the retailer's margin, so model it against your wholesale terms first.

Catalog cleanup. Digital products and gift cards can't be shared, subscriptions and combined listings don't work with the channel, and bundles and metafields don't sync. Product and catalog setup specialists tidy this before launch.

Shipping rates and processing time. Calculated shipping lets retailers show your rates at checkout, and Shopify suggests stating a processing estimate.

Finding retailers. Searching the network and sending invites is sales work. Invited retailers must share your country and currency.

When the checklist is enough. A few products, one public price list and shipping profiles that already work: follow Shopify's getting started checklist yourself.

Look for someone who has run a wholesale or drop-ship program, not only a channel install. Wholesale and B2B specialists are the natural fit.

Ask them to walk through the margin math. A good answer starts from your landed cost and current wholesale discount, then sets price-list discounts per retailer tier rather than one number for everyone.

Ask how refunds work. They should know you can't edit or refund these orders directly: you cancel and the retailer places a new one, and refunds transfer automatically only when both sides use automatic payments.

Ask about tax if you sell outside the US. Manual Tax rules a Canadian, UK or EU store out. A sales tax and VAT setup specialist can fix that first.

Promises that don't match the help center. Sharing gift cards, subscriptions or bundles with retailers, or connecting an invited retailer that uses a different currency.

A contained first job. An eligibility audit plus one private price list for one retailer you already know, then a test order taken from Paid to Fulfilled.

Countries and currencies. As of October 2026, suppliers can be based in 38 countries, including the US, Canada, the UK, Australia, Japan, Mexico and most of the EU. The store's default currency must be one of 18 supported, from USD and EUR to JPY and SGD.

Identity and trust checks. Shopify may ask for an ID document and selfie check before approving a supplier.

Limited mode. A store that falls out of eligibility keeps its price lists and order history but can't connect new retailers or activate price lists.

Ship only Paid orders. Orders marked Payment pending shouldn't ship. With automatic payments, Collective cancels orders that stay unpaid, or paid but unfulfilled for 14 days.

The customer hears from the retailer. Shipping confirmation emails come from the retailer's store, and the retailer's returns policy applies. Returns appear in your admin with labels and reasons synced.

International shipments. Duties, taxes and tariffs on international labels aren't passed from retailers to suppliers.

Incompatible features. Pickup in store and Managed Markets. Most apps work alongside it, Shopify Flow included.

Both sides. A business can be a supplier and a retailer. The retailer side is covered on our Shopify Collective page.

Supplier projects usually combine a few of these pieces.