Subi Subscriptions Help for Shopify: Memberships, Loyalty and Boxes

Subi does a lot in one app, which means more decisions per launch than a plain subscribe-and-save tool.

Getting a migration ready. Subi's team runs the import, but the store owner's list comes first: request it under Settings, Migration settings, install Subi, recreate plans, place a test order, turn off the old widget, share collaborator access, and export data to Subi's template. An expert can own that whole list.

Membership tiers. Tiers, customer tagging, custom billing and perks are built in. The work is deciding what each tier earns and where those tags get used across the store.

Loyalty beside subscriptions. Loyalty programs and rewards come with the Subi plan. A loyalty program expert sets rewards so points and subscriber discounts don't stack into a loss.

Boxes with rules. Fixed bundles, build-a-box and mystery boxes can carry fixed, volume or percentage discounts. Pricing them takes margin math.

Widget, portal and emails. Premium widget templates are on every plan, and full customization starts on Starter. Theme customization experts match it to an edited theme.

Other languages. Subi lists 19 languages and works with Translate & Adapt. Localization specialists check portal and email text market by market.

Small programs. Under 50 active subscriptions, Subi suggests creating them by hand from the Contracts page. That rarely needs anyone else.

Ask questions that test whether they know Subi's own process, not subscriptions in general.

Their move checklist. A good answer lines up with Subi's: switch off the old widget before exporting, cancel the old subscriptions after the import, and uninstall the old app because it can still read selling plans.

Plan math. Starter, Subi and Subi Plus trade a higher monthly fee for a lower per-subscription fee. Expect them to work out which plan is cheapest at your monthly subscription revenue before recommending one.

Discount stacking. Ask how loyalty rewards, member perks and subscribe-and-save discounts will interact on one order. Vague answers here cost money later.

Proof in your languages. Selling in Japanese, Polish or Dutch? Ask to see the portal and emails in that language on a test store.

Where candidates slip. Running the old and new app side by side, exporting before the old widget is off, or skipping the test order Subi asks for.

A contained first job. Recreate your plans, style the widget, place the test order and prepare the export to Subi's template. That is most of a migration's risk in one small invoice.

Fees drop as plans rise. As of October 2026: Starter is $29 a month ($290 a year) plus 1.6% per subscription transaction, Subi is $119 ($1,190) plus 0.8%, and Subi Plus is $479 ($4,790) plus 0.4%. Paid plans have a 7-day free trial and a 30-day money-back guarantee. The free plan is listed as free for development stores.

Where the break-even sits. By our math from those prices, the Subi plan costs less than Starter once subscription revenue passes about $11,250 a month, and Subi Plus beats Subi above about $90,000.

What each Subi tier adds. Starter brings prepaid plans, minimum and maximum billings, failed payment retry and full customization. Subi adds loyalty, cancel management tools, bulk edits and a quick checkout link with free shipping. Plus adds an advanced analytics dashboard and a dedicated success manager.

Migration timing. Subi reviews a migration ticket within two business days and usually completes the import within two business days of receiving valid files.

Access on install. The app reads the last 60 days of orders and asks for subscription contracts, discounts, store credit, analytics and theme script tags.

Subi briefs tend to combine a few of these. Pick the ones that apply before asking for a price.