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Shopify AI Agents, Chatbots and Agentic Commerce

A shopper asks at 11pm whether a jacket runs small, gets no answer and leaves. That is the first job this service covers: an on-site shopping assistant that answers from your own product content. The second is newer — getting your products bought inside AI channels through Shopify’s Agentic Storefronts.

A Shopify AI agent specialist sets up either or both: the knowledge the assistant answers from, the hand-off to a person, the rules on discounts and order changes, and the product data AI channels read. Post-purchase support automation, such as order status and returns, is a separate service. So is getting recommended in AI search results.

Fifteen specialists on shopexperts build assistants, agentic commerce setups or both. When you request quotes, include at least twenty real questions from your inbox.

Top-rated Shopify chatbot and AI shopping assistant builders

Lautaro Climent
LC
Front-End DeveloperBuenos Aires, ArgentinaFrom $65
4.91(57 reviews)
shopexpertsscore
100

I’m a seasoned web developer and Shopify specialist with over 5 years of experience delivering high-converting, beautifully designed online stores for clients worldwide. As a core member of the ShopExperts team, I’ve led and contributed to projects ranging from complete Shopify migrations to advanced customizations, always focusing on UX/UI best practices and modern e-commerce strategies. My approach blends technical excellence with creative vision: I believe that every brand deserves a digital presence as unique and inspiring as its mission. Whether you’re a startup seeking rapid growth or an established business looking to refresh your online store, I’ll help you unlock your site’s full potential. I specialize in all aspects of modern web development and optimization: From designing and building engaging websites, to customizing user experiences, integrating third-party tools, and ensuring your online presence performs at its best. My clients value my clarity, reliability, and my commitment to going the extra mile to achieve outstanding results. I’m passionate about staying ahead of e-commerce trends and turning challenges into growth opportunities. Let’s build the future of your brand, together.

Offered services
AI & Emerging Tech
Shopify Development
Store Setup & Management
Laura Dolgy
LD
Shopify ConsultantOttawa, CanadaFrom $500
5.00(10 reviews)
shopexpertsscore
100

Shopify SEO and AEO Consultant–Let's get you found. I built my own Shopify store, The Kind Pet, to $50K in its first year organically with zero ad spend. That's the same structure I build for other stores: collections mapped to how people actually search, content that answers the question before they're asked, and a site that both Google and AI search engines can actually read. After 8+ years working in eCommerce (including building Shopify stores and helping brands double their traffic while growing organic revenue to 30–50% through SEO and conversion strategies), I made the move fully into Shopify growth consulting. What I work on: Site and navigation architecture by user intent Commercial keyword research paired with the collection build-out FAQ and AEO structure–mapped and marked up as schema Internal linking maps built for faster indexing Technical SEO and Core Web Vitals Backlinking SEO Content Marketing Conversion Rate Optimization Recent results: Skincare brand achieving $20K in Black Friday/Cyber Monday sales from organic sales Client organic revenue up 255% in one month, and a separate client up 104% in three months, following collection and keyword restructuring Repeat clients who return project after project once the structure is in place Types of clients: Small to medium-sized merchants Beauty, apparel, hardware, pets, etc. 2-6 year client lifetime–we strive for long-term partnerships Canadian merchants: I charge the same in USD and CAD, so you'll never have to pay for conversion.

Offered services
AI & Emerging Tech
Marketing & Growth
Copywriting & Content
Design, UX & Branding

Let us match you with the right Shopify expert for your needs.

Share your project details, and we'll handpick the best matches from our Shopify expert directory.

Aesymmetric
A
AgencyWashington, United StatesFrom $100
5.00(4 reviews)
shopexpertsscore
50

We are a boutique agency that partners with Shopify brands to help with custom development and CRO. We think of and create solutions, theme customizations, and custom apps for your brand to optimize your store and increase sales. We also specialize in AI integrations and automations. Read hundreds of reviews from our brand partners here - http://aesymmetric.xyz/client-reviews

Offered services
AI & Emerging Tech
Shopify Development
Marketing & Growth
Store Setup & Management
Michael Hixson
MH
Shopify Setup SpecialistBangkok, ThailandFrom $65
5.00(5 reviews)
shopexpertsscore
45

Since 2006, Michael has been at the forefront of ecommerce innovation. After launching and scaling his first online business to significant revenue and earning recognition in Internet Retailer's Second 500, he sold the company in 2015. Now Michael dedicates his expertise to helping other entrepreneurs succeed, combining deep technical knowledge with proven strategic insights gained from real-world experience. His services Include: E-commerce Consulting, Shopify Development, Automated Email Marketing, Website Migration, AI integration & Visibility, Website Audits, and Amazon Optimization. He utilizes AI for the following Site Pre-Design, Customer Service and Shopping Agents, CRO, Descriptions, Icon/ Graphic creation, Market Research, and more as he finds additional uses that add speed and value.

Offered services
AI & Emerging Tech
Store Setup & Management
Marketing & Growth
Shopify Development
Consulting & Strategy
LevelOps
L
AgencyOttawa, CanadaFrom $2500
5.00(1 reviews)
shopexpertsscore
55

LevelOps is a consulting and technology agency built for fast-growing Shopify brands that have outgrown spreadsheets, manual workflows, and disconnected systems. We combine three disciplines under one roof, operations expertise, systems integration, and in-house software development and AI automation. We own the entire delivery from diagnosis through implementation, and we stay accountable to the outcome. Turnkey, end to end, no gaps. We understand how inventory, purchasing, fulfillment, and manufacturing actually work. We know how to connect the systems that run them. And when no tool exists to solve the problem, we build it ourselves. Strategic Operations Consulting Deep, hands-on expertise across purchasing, inventory, fulfillment, and manufacturing. We design end-to-end workflows that connect your Shopify storefront to the back office, from ERP selection and setup to data migration and process optimization, so your operations run as one system, not a dozen disconnected ones. Smart App Stack & AI Agents We select, implement, and integrate the right apps based on industry best practices. When no existing app solves the problem, we build our own. Our curated suite includes A2X, Myworks, Katana MRP, MRPeasy, ShipStation, Matrixify, Shopify Flow, and more. PDF-to-Order Automation Our flagship app converts emailed or uploaded PDFs directly into Shopify or ERP sales orders, eliminating manual data entry for wholesale and B2B workflows. Seamless ERP/MRP & Business Systems Integration We connect Shopify to QuickBooks Online, HubSpot, Katana MRP, MRPeasy, Cin7, Odoo, Microsoft Business Central, NetSuite, and more. One connected ecosystem, zero data silos. We own the delivery. We own the outcome. You just grow.

Offered services
AI & Emerging Tech
Operations, Logistics & Fulfillment
Consulting & Strategy
Sounds Good Agency
SG
AgencyPrague, CzechiaFrom $6000
5.00(124 reviews)
shopexpertsscore
75

Sounds Good Agency is a leading Shopify Plus Partner and the first dedicated Shopify agency in the Czech Republic and Slovakia. As certified Shopify Experts since 2016, we specialize exclusively in building and scaling high-performance e-commerce solutions for medium to large enterprises, with a focus on DTC, B2B, and omnichannel retail brands achieving $3M–$200M+ in GMV. Our 15+ person team of full-stack developers, designers, strategists, and project managers brings over 20 years of combined expertise in every phase—from strategic planning and architecture to seamless implementation and ongoing optimization. We're passionate about AI-first processes to accelerate development, foster honest collaboration, and deliver future-proof results that drive real growth. Team Skills E-commerce Strategy & Consulting: Optimizing customer journeys, B2B wholesale portals, and omnichannel ecosystems; expertise in data-driven decisions, CRO (conversion rate optimization), and AI integration for scaling. Project Management & Leadership: End-to-end oversight of complex migrations, custom builds, and integrations, with a track record of 50+ projects completed on time and within budget. Full-Stack Development: Balanced frontend/backend capabilities for enterprise-grade apps, themes, and architecture. Design & UX: High-conversion themes, custom templates, and traffic-ready interfaces tailored for global audiences. Projects We Specialize In We excel in transformative e-commerce projects that blend technical precision with business impact. Highlights include: Store Migrations & Builds Custom App Development B2B/Wholesale Implementations Redesigns & CRO-Focused Themes Systems Integrations With a 5.0 rating from 120+ Shopify reviews and clients spanning fashion, electronics, health/beauty, and food/drink industries, we're committed to stability, innovation, and partnership. Let's build something extraordinary together!

Offered services
AI & Emerging Tech
Store Setup & Management
Consulting & Strategy
Shopify Development
Operations, Logistics & Fulfillment
Power Commerce
PC
AgencyWashington, United StatesFrom $750
Not yet rated
shopexpertsscore
60

Power Commerce is a Shopify-focused commerce and growth agency with 12+ years of experience delivering scalable builds, complex migrations, and performance optimization for high-growth and enterprise brands. Our team has led and supported Shopify projects for globally recognized brands including Dr Squatch, TULA, Natura Brasil, Condé Nast, and Martha Stewart. We specialize in Shopify architecture, Shopify Plus, custom app development, theme and UX optimization, CRO, analytics, and AI-enabled workflows. Power Commerce partners with brands as a long-term technical and growth team, focused on reliability, scale, and measurable results.

Offered services
AI & Emerging Tech
Store Setup & Management
Marketing & Growth
Consulting & Strategy
Copywriting & Content
Patrol AI
PA
App ServiceWashington, United StatesFrom $2500
Not yet rated
shopexpertsscore
30

We are Patrol AI. We help brands built on Shopify put Accessibility + ADA compliance on auto-pilot w/ AI. We are not an overlay widget and are the ONLY app that automates the manual audit process and code level remediation required to resolve accessibility issues at the root. Eliminating hours of testing / manual auditing of your store and possibly hundreds of hours of developer time required to implement the changes!

Offered services
AI & Emerging Tech
Variant AI
VA
App ServiceWashington, United StatesFrom $949
Not yet rated
shopexpertsscore
20

AI-Enabled CRO Agency, Powered by an All-in-One Platform Variant is an AI-powered CRO agency for Shopify brands that want measurable conversion and revenue growth, not just tools. We combine a proprietary AI-first CRO platform with dedicated weekly meetings with a senior CRO consultant to continuously identify, build, test, and scale your highest-value opportunities across the full funnel. Brands using Variant typically see 20–60% conversion rate uplift by pairing autonomous AI insights with hands-on expert execution — all delivered through one unified platform. How Variant Works Variant’s AI continuously analyzes user behavior to detect high-intent segments, friction points, and revenue opportunities. Our CRO consultants then partner with you weekly to prioritize, launch, and iterate experiments — faster than traditional agencies and more effective than DIY tools. Everything lives in one platform: testing, personalization, upsells, merchandising, insights, and reporting. What You Get (Platform + Agency) AI-powered A/B testing with a fast, no-code visual editor Automatic customer segment detection with real-time personalization Personalized product recommendations on PDP, cart & checkout AI-driven merchandising, bundles & cart upsells Autonomous CRO insights that surface high-impact opportunities Dedicated CRO consultant with weekly strategy & execution calls All-in-one CRO platform — testing, personalization, upsells, and insights in one place Why Brands Choose Variant Agency-level CRO expertise without long retainers AI that finds opportunities humans miss Faster testing velocity than traditional CRO teams One source of truth instead of multiple disconnected apps Variant isn’t another Shopify app — it’s your AI-enabled CRO team, powered by software.

Offered services
AI & Emerging Tech
Marketing & Growth
Shashank Kumar
SK
Technical ArchitectSingapore, SingaporeFrom $250
Not yet rated
shopexpertsscore
30

Former founder of PushOwl, the Shopify web push notification platform used by 50,000+ brands (acquired by Brevo). IIT Jodhpur alumnus and ex-Microsoft engineer. I help Shopify merchants deploy OpenClaw, an open-source AI assistant platform, on their own infrastructure. For $250, I will set up OpenClaw on a VPS, connect it to your Shopify store via API keys, and walk you through managing it yourself.

Offered services
AI & Emerging Tech

How to hire a Shopify AI agent specialist

Say which of the two jobs you are hiring for. A storefront assistant is conversation design and knowledge writing. Agentic commerce is product data and channel setup. Some specialists do both; ask which they have actually shipped on a live store.

Ask for real transcripts, not a demo. A demo answers the questions the builder picked. Anonymised transcripts from a live store show how the assistant handles vague questions, off-topic ones and the moments it should hand off.

Make your own questions the acceptance test. Pull 20 to 30 real pre-purchase questions from your inbox: sizing, ingredients, compatibility, delivery times. The assistant goes live when it answers them correctly or hands them off cleanly.

Get the rules written before the prompts. What may it never do? Typical answers: offer unapproved discounts, make medical or safety claims, promise delivery dates, change an order. Ask to see that list, and how each rule gets tested.

Check the hand-off. When the assistant can’t answer, the shopper should reach a person, leave an email or open a ticket in one step. Out of hours, the fallback should say when a person will reply. A dead end is worse than no assistant at all.

Ask what customer data it can see. A pre-purchase assistant rarely needs order history or customer records. Less access means less to go wrong.

Red flags. Conversion claims with no transcripts to back them. “Trained on your store” with no explanation of what that means. No plan to review conversations after launch.

Shopify agentic commerce and on-site assistants: two different jobs

The on-site assistant. Try Shopify Inbox’s AI agent before paying for a custom build. Bring in a specialist when answers depend on data Inbox doesn’t read, when you want guided selling across a large catalogue, or when the assistant needs to take actions such as building a cart.

Whichever you use, the knowledge the agent answers from matters more than the model. A sizing chart written as plain text, shipping cut-offs by region and returns rules with the exceptions spelled out do more for answer quality than switching models. When an answer is wrong, check the source content first.

Agentic commerce. Through Agentic Storefronts, eligible stores can sell inside AI channels. Shopify’s help docs currently list ChatGPT, Google AI Mode and Gemini, Microsoft Copilot and Meta, managed under Sales channels → Agentic. Eligibility is mostly based on US buyers, so check what your store can switch on before scoping any work.

Shopify Catalog is the product data layer those channels read, and data quality affects whether you are shown. Specific titles, complete attributes, clean variants, GTINs and good images matter more than anything clever.

A title that reads well to people but leaves out size, material or compatibility gives an AI channel little to match against a shopper’s request. This is catalogue work, and the size and state of your product data drive the effort.

How much does a Shopify chatbot cost?

Budget for two things: the setup, and the monthly work of reading conversations and fixing answers. Setup and tuning below are typical market ranges, not directory data; the last tile is what the 15 listed specialists publish as starting prices (September 2026).

Agent or chatbot setup

$1,000 – $15,000

Per project, configured on your store

Ongoing tuning

$500 – $2,000

Per month, review and retraining

Starting prices on shopexperts

$65 – $6,000

Median $500 across the 15 listed

Setup cost rises with the number of sources the assistant reads (catalogue only, or catalogue plus stock and order data), the number of languages and any actions it can take. Platform and usage fees are separate from both market ranges; get them priced at your current number of conversations, not a vendor’s example store. Enterprise custom builds sit outside these ranges.

Agentic commerce work is closer to catalogue clean-up than to chatbot setup, so the quote depends on SKU count and how complete your product data already is. Request a free quote with your SKU count and a sample of shopper questions.

What conversational commerce specialists do on Shopify

The work splits between the assistant on your storefront and the product data AI channels read.

Shopping assistant setup

Product, sizing and delivery answers drawn from your own content

Knowledge base writing

Policies, size guides and FAQs rewritten for an agent to read

Guardrails and hand-off

Rules on discounts and claims, and routing to a person

Conversation review

Reading transcripts, fixing wrong answers, retesting monthly

Agentic Storefronts setup

Eligibility checks and channel settings in your admin

Catalogue data for AI channels

Titles, attributes, variants, GTINs and images cleaned up

Frequently asked questions about Shopify chatbots and AI shopping assistants

Is there a free chatbot for Shopify?

Yes. Shopify Inbox is free, and its AI agent, which you switch on yourself, answers product, shipping and returns questions using your catalogue and knowledge base. Your team also gets Shopify Magic suggested replies, in English at the time of writing. For a store with a manageable catalogue and clear policies, that is the right first step. Run it for a few weeks and read the transcripts: the questions it keeps handing off show whether a paid build is worth scoping.

What is the difference between an ecommerce chatbot and an AI shopping assistant?

A traditional ecommerce chatbot follows scripts: buttons, keyword matches and fixed answers. An AI shopping assistant writes answers from your content and can suggest products in response to open questions. Scripts never invent anything, but they break on questions nobody anticipated. AI handles those, and can also get them wrong, which is why source content, guardrails and transcript review matter. Running both is a sensible pattern: scripted paths for order tasks, AI for product questions.

Can an AI chatbot for ecommerce give discounts or change orders?

It can if it is connected to do so, and that is exactly where limits matter. Discounts should come from a small set of pre-approved codes with clear conditions, never invented on request. Order changes, cancellations and refunds should go to a person, or at minimum need the customer to confirm through a link. Log every action the assistant takes, and review that log weekly for the first month.

Can stores outside the US sell through Agentic Storefronts?

Channel eligibility is mostly based on US buyers at the time of writing, so a store selling mainly into other markets may find little to switch on yet. Check Sales channels → Agentic in your admin for what is available to you. The product data work still pays off elsewhere: specific titles, complete attributes and clean variants also feed your on-site search filters and shopping feeds.

Is agentic commerce the same as being recommended by AI assistants?

No, they solve different problems. Being mentioned and recommended when someone asks an AI assistant for advice depends on your content and reputation across the web, and it is a marketing job with its own specialists. Agentic commerce is about the purchase itself happening inside an AI channel. A store can be recommended without being purchasable in the channel, and the reverse. Brief and price them as two jobs.

Should a shopping assistant pretend to be a person?

No. Label it as an AI assistant, skip the human name and stock photo, and make the route to a real person obvious. Shoppers asking about allergens, sizing for a gift or a delivery deadline are making decisions on the answer, and they should know what they are talking to. Disclosure also sets fair expectations for the moments the assistant gets something wrong.