Rockridge
R

Rockridge

Agency

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shopexperts score 

20/100
Show signals breakdown (3 of 13)

The shopexperts score helps you assess an expert’s credibility. We verify every signal that contributes to the score.

Trust Signals

(Max 60)
Business website
+10
Company LinkedIn
+5
Other marketplace listing
+15
20 customer reviews
+10
4.8+ average rating
+10
5 years in business
+10

Verification Signals

(Max 40)
Shopexperts profile claimed
+10
Owner/manager LinkedIn verified
+5
10 Shopexperts customer reviews
+5
4.8 average rating
+5
3 case studies
+5
3 services
+5
Listing updated in last 30 days
+5

At a Glance

Location:San Francisco, United States
Starting price:From $500
Languages
English
Local Time:Sun, 03:42pm
shopexpert since:Aug 21, 2026
Joshua Schiller
JS
Managed byJoshua SchillerCo-Founder

About

Rockridge (www.rockridge.ai) is an AI-native customer support agency for Shopify brands. Our U.S.-based support specialists and AI engineers bring experience across 50,000+ customer conversations. We design and run complete support operations spanning email, live chat, social, orders, returns, and subscriptions. Using our proprietary automation, we build workflows around each brand’s policies, voice, and escalation rules. We replace fragmented support setups with one accountable operation, typically at roughly half the combined cost of helpdesk software, AI tools, support staffing, and day-to-day management.

shopexperts summary

shopexperts AI insights

Rockridge is a U.S.-based agency focused on AI-native customer support and customer experience automation for Shopify brands. It offers AI agents and conversational workflows tailored to a brand’s policies, voice, and escalation rules, along with support operations spanning email, live chat, social media, orders, returns, and subscriptions. Rockridge also describes capabilities in operations, logistics, and fulfillment support systems. Its profile suggests a fit for brands seeking to automate or coordinate multichannel support processes with specialized AI and support expertise.

Recommended for
AI support automation
Multichannel support operations
Returns and order support
Subscription support workflows
Fulfillment support systems

Contact

Rockridge's business address

San Francisco, United States

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