Erick Kagai
EK

Erick KagaiPRO

Shopify Consultant

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shopexperts score 

85/100
High Confidence
Show signals breakdown (10 of 15)

The shopexperts score helps you assess an expert’s credibility. We verify every signal that contributes to the score.

Trust Signals

(Max 60)
Freelancer website
+15
Other marketplace listing
+15
20 customer reviews
+10
4.8+ average rating
+10
3 years in business
+10

Verification Signals

(Max 40)
Shopexperts profile claimed
+10
LinkedIn verified
+5
10 Shopexperts customer reviews
+5
4.8 average rating
+5
3 case studies
+5
3 services
+5
Listing updated in last 30 days
+5

Bonus Signals

High sales volume
+15
10+ Shopexperts projects completed
+10
Refund rate under 2%
+10

At a Glance

Location:Nairobi, Kenya
Starting price:From $285
Languages
English
Local Time:Sun, 06:46am
shopexpert since:Mar 23, 2025

About

Shopify speed and ad tracking fixes: for stores where the ads bring visitors but not sales

I help Shopify stores sell more to the visitors you already pay to bring in. I find the spots where shoppers give up, and then I fix them.

One example. A clothing brand's product pages took 15.4 seconds to load. Five weeks before Black Friday, I got them to 7.4 seconds. That is the job: I find what slows your store down, and I fix it.

The same work keeps finding a second problem: numbers you cannot trust. The code that tells Meta or Google about a sale fires twice, so sales count double. Ads run across every product, with no check on which ones earn. Apps bill every month for work nobody has measured. So I also check what your money is really doing, instead of trusting what Google, Meta and the apps say. Then I fix what I find.

I work with established stores run by their founders. To me, speed and ad spend are sales problems, not technical boxes to tick.

What I work on, eight ways in:

  1. Speed check. I measure how fast your pages load for real shoppers on a phone. I find what makes them wait, and I fix it.

  2. Accessibility check. I test your store the way a keyboard user or a screen reader meets it. I check whether a widget sits on top of problems it does not fix. You get the findings in the order a complaint would reach them.

  3. Shopify deadline check. Shopify changes its rules on set dates. Scripts ended on 30 June. Order status script tags ended on 26 August. I find what has already stopped working on your store and what is dated ahead, and I make the repairs.

  4. Tracking and attribution fix. Meta Pixel, GA4 (Google Analytics) and server-side tracking. I remove the double counting and prove it in your own dashboards. Ad spend by product and the app bill get read in the same pass.

  5. Google and Meta recovery. Your products stopped showing on Google or Meta. I find where the connection broke and get them showing again.

  6. Sale price check. AI shopping tools, like ChatGPT, now get your "was" prices from Shopify. I check that yours reach them right.

  7. Builds and theme upgrades. New sections and modern themes, with your custom work and your tracking still running. Every change to the live site has a way back.

  8. Partner Seat. 25 hours a month. I watch speed, the pages customers see, broken links, tracking and app bills. Your work goes first in the queue.

Each check is $285. If you go ahead, I take the fee off the fix price.

Key results:

  1. Product page load time cut from 15.4 seconds to 7.4 seconds, 52% faster.

  2. Mobile PageSpeed on product pages from 18 to 28. The apps the client chose stayed in place, at their call.

  3. Two apps were billing to track what the store's own Google channel already did. I removed them, checked the tracking was clean, and took $199 a year off the app bill.

  4. Repeat clients going back to 2018. One store has come back for 14 projects over four years.

How I work:

  1. A paid check first. It measures the real problem, no guessing. If you go ahead, I take the fee off the fix price.

  2. Work in stages. You approve each one.

  3. Every delivery ends with before and after numbers, and a short list of the next things I found.

80+ projects done. Clients in the US, Canada, UK, Australia and Denmark.

Send me your store address. I will tell you what slows it down, whether your numbers add up, and what a complaint would find first. No commitment.

shopexperts summary

shopexperts AI insights

Erick Kagai focuses on Shopify performance, Core Web Vitals, advertising measurement, attribution, sales-channel recovery, and operational improvements. He also offers store and theme implementation, monitoring, app-bill reviews, and custom workflow work, using draft themes so changes can be tested before launch. Client feedback describes him as responsive, thorough, technically capable, and effective at resolving complicated Shopify issues, with timely delivery and careful scoping. His public profile suggests a fit for merchants seeking ongoing operational support as well as targeted fixes to tracking, speed, or store functionality.

Recommended for
Shopify performance optimization
Tracking and attribution fixes
Sales-channel recovery
Shopify operations support
Theme implementation projects

Contact

Erick Kagai's business address

Nairobi, Kenya

Other Links

shopexperts Reviews

Summary of 66 client reviews

shopexperts AI insights

Across 66 client reviews, customers consistently praise Erick for clear communication and responsiveness, strong technical expertise, and timely delivery. Reviewers also note careful attention to detail, effective requirements scoping, and dependable problem solving across projects. These strengths make him a practical choice for merchants seeking reliable project execution and continued assistance.

Most common praise
Clear, responsive communication
Technical expertise and quality
Fast, timely delivery
Attention to detail
Requirements scoping
4.93
based on 70 shopexperts reviews
Review form not connected

1-10 out of 70 reviews

Bettina C.
Shopify Merchant
Posted: Oct 14, 2026
Customer Rating:
5.00
Source:organic

It's always a pleasure working with Erick. Communication is easy and the results are perfect! I keep coming back for more. Simple as that!

Project Value
Unspecified
Victoria J.
Stork Baby Gift Baskets
Posted: Aug 18, 2026
Customer Rating:
5.00
Source:invited

Erik was so easy to work with! Very thorough and excellent with explaining each step and gave detailed answers to all of my questions. I highly recommend him!

Project Value
$100 - $1000
Expert's Response

Thank you, Victoria. Four projects on, what I remember most is how closely you checked every step from your side. You asked precise questions each time and you held me to clear answers, and that is exactly what makes this kind of work land properly. Stork Baby Gift Baskets has been a genuine pleasure to spend time in. Thank you for the trust.

Joe C.
Joe Cullen
Posted: Jul 23, 2026
Customer Rating:
5.00
Source:invited

This is the second time we worked with Erick to scope out a project and understand our requirements and specification more, mainly relating to Meta ad attribution and server-side events (and exclusions). The report was delivered clearly and in a timely manner.

Project Value
$100 - $1000
Expert's Response

Thank you, Joe - much appreciated. Meta attribution and server-side events are exactly the kind of problem I enjoy untangling, and the clarity on your side about requirements made both rounds of scoping sharp. Whenever the next question comes up, you know where to find me.

Judy N.
kamsnaps
Posted: Jul 21, 2026
Customer Rating:
5.00
Source:invited

What a gem Erick has been! Extremely knowledgeable, excellent communication and follow-up. He's done multiple projects for my store and I look forward to continuing to work with him. Highly recommend.

Project Value
$1,000 - $5,000
Expert's Response

Thank you, Judy — that means a lot. Your store has been a joy to work on across every round, and the way you dig into the details on your side makes each project land better. Looking forward to the next one.

Tony K.
Tony King
Posted: Jun 29, 2026
Customer Rating:
5.00
Source:invited

Erick is professional to a fault, takes time to listen and understand what it is your trying to achieve. Designs the scope and plan from there and then executes in a timely manner. Any snagging is addressed promptly and handled professionally. Definitely recommend.

Project Value
$1,000 - $5,000
Expert's Response

Thank you, Tony. Working with you on Ready Sweat Go across both rounds was a pleasure - you kept the goals sharp and the feedback fast, which is what made the speed turnaround land the way it did. Glad to have you as a repeat client.

Robert P.
ingrainedcreations.com
Posted: Jun 17, 2026
Customer Rating:
5.00
Source:invited

Erick did a great job understanding my situation and I found a path forward with getting help from him. We were able to break down smaller chunks to complete so my website would be updated and functional while other, less important items wait.

Project Value
$100 - $1000
Expert's Response

Thank you, Robert — breaking the work into the right-sized pieces so the store stayed live and functional throughout was exactly the right way to run it, and your clarity on what mattered first made that easy. It was a pleasure.

Anonymous M.
Shopify Brand
Posted: Jun 17, 2026
Customer Rating:
5.00
Source:invited

Erick helped us on two separate projects, and was fast to respond to feedback and resolve any bugs or issues that were found. After a few iterations, the projects were put live with no issues, and a few other small improvements were also suggested and completed free of charge by Erick which was much appreciated. We are now looking at a third project with Erick as we were pleased with the previous work.

Project Value
$100 - $1000
Expert's Response

Thank you — much appreciated. Quick, clear feedback on your side made both projects easy to land cleanly, and the small extras were my pleasure. Glad to be looking at the next one together.

Megan M.
rangerstation.co
Posted: Apr 14, 2026
Customer Rating:
5.00
Source:invited

Working with Erick was an absolute pleasure from start to finish. He built a completely custom bundle builder for our site — functionality that didn't exist before — and the final product exceeded our expectations. The attention to detail, technical skill, and ability to bring our vision to life from scratch is truly impressive. Beyond the development work itself, Erick's customer service was exceptional. He was communicative, responsive, and genuinely invested in getting it right. When we transitioned to a new theme, he went above and beyond to migrate the bundle builder seamlessly — no small task — and made the whole process stress-free for our team. If you're looking for a developer who can tackle complex, custom functionality and actually deliver, Erick is your person. We couldn't be happier with the results and would work with him again without hesitation.

Project Value
$5,000 - $10,000
Expert's Response

Thank you, Megan - this one means a lot. The bundle builder was a favorite build: your team came in with a clear vision, which made building it from scratch a genuine pleasure. And carrying it through the theme transition together says everything about how Ranger Station operates. Grateful for the continued partnership.

judy N.
kamsnaps.com
Posted: Apr 9, 2026
Customer Rating:
5.00
Source:invited

Erick was great to work with! Not only did he solve all my issues, he was also incredibly responsive and sent several updates throughout. Never have I worked with a developer as knowledgeable and timely. Absolutely recommend and looking forward to working with him again!

Project Value
$100 - $1000
Expert's Response

Thank you, Judy - this really means a lot. KAMsnaps was a genuine pleasure to work on, and keeping you posted as we worked through each issue mattered to me. I appreciate the kind words, and I'm looking forward to working together again.

Roy H.
twistshakeshop.com
Posted: Apr 9, 2026
Customer Rating:
5.00
Source:invited

Erick and I have worked together over the past few months to improve the functionality and presentation of our Shopify store. Without Erick's guidance and site improvements, we would not have the functioning store I expected when the web design company set it up.

Project Value
$100 - $1000
Expert's Response

Thank you, Roy - I've genuinely valued working alongside you these past months. Getting the store to run and present the way you expected from the start has been rewarding, and your collaboration made it smoother every step. Looking forward to continuing to build on it together.

FAQ

How much will this cost?
I provide accurate quotes only after reviewing your store setup. This protects both of us from scope creep and ensures you don't pay for work you don't need. To get started, I'll need collaborator access to your store, or we can schedule a quick discovery call.
How long will this take?
Timeline depends on project complexity. Simple fixes: 1-3 days. Theme customizations: 1-2 weeks. Complex integrations: 2-4 weeks. I'll provide a specific timeline in your proposal after reviewing your requirements.
How does payment work?
I work through Shopexperts.com, which holds your payment in escrow until you approve the completed work. This protects you - you don't release payment until you're satisfied, and I'm assured payment once the work is done as agreed.
What do you need from me to get started?
To provide an accurate quote, I need collaborator access to your Shopify store. In your admin: Settings → Users → Security → Code. Once I have the code, I'll send a collaborator request to review your setup.
What if I'm not happy with the work?
You review everything before approving payment release. I work in a draft theme so you can test changes before they go live. If something isn't right, I'll adjust it - that's included in the project scope.
Do you offer ongoing support?
Yes, as a Partner Seat: 25 hours a month at $2,500, spent on whatever that month needs, with your work first in the queue and a rollback plan on every change that touches the live site. Fifty hours a month is available at double. Three months notice to end it, in either direction. Most seats began with one of the $285 reads.
Can you work with my deadline?
I work on a first-payment, first-scheduled basis. Once payment clears, I lock in your start date. If my timeline doesn't work for your deadline, I'll let you know upfront and can recommend another developer.
What's your hourly rate?
$95 an hour for hourly work. The five starter services are fixed at $285 each. If you go ahead, I take the fee off the fix price. Builds and theme upgrades are quoted fixed price from $950 after a short scope, and ongoing work runs as a Partner Seat at $2,500 for 25 hours a month.