Question 1

What types of Shopify projects do you specialise in?

Accepted Answer

Theme development and customisation on Online Store 2.0 (Liquid plus JavaScript and TypeScript), full store builds, app integrations (Klaviyo, Rebuy, Recharge, Algolia), performance optimisation, and conversion-focused UX. I am comfortable owning a build end to end or dropping into an existing store to fix one specific problem.

Question 2

Do you work with existing themes, or do I need a custom build?

Accepted Answer

Both. Most of my clients have an existing theme (Dawn, Impulse, Prestige, Horizon, Savor, Out of the Sandbox themes) that needs extending or cleaning up, and I also build new stores from scratch. Either way I work on a duplicate development theme, so your live store is never at risk and nothing publishes without your sign-off.

Question 3

What's your typical turnaround time?

Accepted Answer

For scoped tasks such as a bug fix, a new section or an app integration, usually two to five business days. For larger builds and phased projects I give you a milestone timeline upfront. You will not be left waiting and wondering, I communicate progress throughout.

Question 4

How do you handle integrations like Klaviyo, Rebuy or Recharge?

Accepted Answer

At the code level, not just in app settings. That means wiring events correctly (for example Add-to-Cart tracking through every cart path), migrating legacy snippets to App Blocks so your team keeps full Customiser control, and making sure tools do not conflict with each other. I have fixed several stores where a speed app or a rushed install was causing silent failures.

Question 5

My store feels slow. Can you help without another speed app?

Accepted Answer

Usually yes, and often the third-party speed app is part of the problem. I work natively at the theme level: image optimisation, correct lazy loading, script deferral, and removing duplicate or conflicting code. I measure Core Web Vitals before and after so the improvement is real and visible, not just a dashboard number.

Question 6

Do you offer ongoing support after a project completes?

Accepted Answer

Yes. I offer a flexible monthly retainer (typically four hours per month, larger blocks available) for tweaks, new sections, app updates and general upkeep. It suits stores that are actively growing and want a developer on call rather than re-hiring for every small job.

Question 7

What do you need from me to get started?

Accepted Answer

A clear brief and collaborator access to your store. I review the store before we agree scope and flag anything I spot that might affect the work. For new builds I also ask for your brand guide or design references so we are aligned before a line of code is written. Here is Shopify's guide to granting collaborator access: https://help.shopify.com/en/partners/manage-clients-stores/client-transfer-stores

Question 8

Where are you based, and which time zones do you work with?

Accepted Answer

I am UK-based and work regularly with clients across Europe and North America. I keep communication clear and asynchronous where helpful, and align on response windows upfront so the time difference never slows the work down.

Phil Blakemore

About

Packaged Services

Shopify Store Build and Launch

Premium Theme Refinement and CRO

Klaviyo Integration and Add-to-Cart Tracking Setup

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