Gameball Shopify Help: Loyalty Points, VIP Tiers and Games

Gameball makes it easy to switch on a lot at once. The value of an expert is deciding what to leave off.

Point economy. Gameball's AI proposes earn rates and tiers from store data. A loyalty program expert checks that proposal against margin and purchase frequency before it goes live.

Games with limits. Spin the Wheel and Slot Machine arrive on Starter, alongside challenges, streaks and badges. Pick one game type per goal and cap what each spin can pay out.

VIP structure. Starter allows five VIP tiers with points expiry, and Pro removes the tier limit. Thresholds should reflect what your best customers already spend.

Redemption at the counter. Points can be redeemed at checkout, Shopify POS is supported, and members can carry Apple or Google Wallet loyalty cards. POS setup experts make sure staff can apply rewards in store.

Loyalty data in messaging. Klaviyo, Postscript, Attentive, Omnisend and Shopify Flow are on the integration list. An email marketing expert puts point balances and tier changes into flows.

Segment targeting. Targeted campaigns start on Starter and RFM segments on Pro. Choosing which segment gets which offer is where results come from.

Free plan first. Points, referrals, a first-order popup and loyalty emails are free. A small store can test interest before paying anyone.

Loyalty mistakes show up months later as point liability and trained discount-seekers. Screen for people who think that far ahead.

Ask for the numbers on paper. Earn rate, what a point is worth at redemption, and the expected monthly cost of rewards at your order volume.

Ask how they treat the AI draft. A good answer uses Gameball's suggested economics as a starting point, then adjusts for margin by product line.

Ask which game, and why. They should tie each game type to one goal, such as a first purchase or a second order, and explain how payouts are capped.

Ask about existing balances. If you already run a loyalty program, ask how they would carry over balances and tiers, and confirm the route with Gameball before you commit.

Hesitate if they want every game and pop-up live at launch, or quote a repeat-purchase lift before seeing your data.

A sensible opener. Points, one referral offer and one VIP tier on Starter, with a review after 30 days of real redemptions.

App Store plans. As of October 2026: Free is free forever for up to 100 MRCs. Starter is $34 a month for up to 1,000 orders a month, and Pro is $159 a month. Both paid plans have a 7-day free trial. The listing does not define MRC, so ask Gameball how it is counted before relying on the free tier.

Feature gates. Starter adds five VIP tiers, points expiry, rewards for reviews, targeted campaigns, Spin the Wheel and Slot Machine, a multi-language customer interface and chat support. Pro adds all ways to earn, unlimited VIP tiers, advanced branding, checkout embeds and RFM segments.

Nine customer-facing languages. The listing names English, French, Japanese, German, Italian, Spanish, Arabic, and Portuguese for Portugal and Brazil.

Two price lists. Gameball's own website shows Growth and Enterprise plans at different prices from the App Store. Confirm which list applies to your Shopify install before budgeting.

Gameball briefs usually draw on a few of these. Choose the ones you need before asking for a price.