Hire Loop Subscriptions Experts for Shopify

A Loop Subscriptions expert handles migration from other subscription apps, cancellation flow design, subscriber portal customisation, churn analysis and retention strategy, failed payment and dunning optimisation, and initial setup and product configuration. Migration and cancellation flow design are the two engagements that account for most of the work.

$1,500 to $30,000 per project, $85 to $250 per hour, or $1,500 to $10,000 per month on retainer. Setup runs $1,500-$5,000, migration from another subscription app runs $3,000-$20,000, cancellation flow design runs $2,000-$8,000, portal customisation runs $2,000-$10,000, and dunning optimisation runs $1,500-$5,000. These are separate from your Loop subscription and transaction fees.

Yes, but it's the highest-risk migration in the Shopify app ecosystem and needs to be run properly. Active subscriptions carry payment tokens, next-billing dates, discount states and histories, and every one of those has to arrive intact — otherwise customers get double-billed, skipped, or silently cancelled, and all three generate churn on top of support load. Insist on a test cohort migrated and verified across a full billing cycle before moving everyone. Budget $3,000-$20,000 depending on subscriber count, and never schedule it near a peak billing date or in Q4.

It's built to intervene at the moment someone reaches for cancel, offering skip, swap, pause or a targeted discount instead of a straight exit. The important part is that the response should match the stated reason — someone cancelling because they've accumulated too much product needs a longer delivery interval, not a discount, and offering a discount there wastes margin on a problem it doesn't solve. Configuring reason-matched responses is a design and offer-strategy job rather than a settings task, and it's where most of the retention gain comes from. Runs $2,000-$8,000.

Usually one of four reasons, and they need different responses. Delivery frequency doesn't match consumption, so product accumulates. The introductory discount expired and the ongoing price doesn't feel justified. Payment failures are silently ending subscriptions the customer never intended to cancel. Or the portal makes cancelling easier than adjusting, so people who wanted to pause leave instead. Cohort analysis establishes which, typically $2,000-$8,000 including a remediation plan.

More than most merchants expect. The portal is where subscribers manage everything, and friction there converts directly into cancellations — if skipping a delivery takes four clicks and cancelling takes one, you've designed a system that produces cancellations. It also drives support volume: an inbox full of "how do I change my delivery date" emails is a portal problem with a measurable cost. Customisation runs $2,000-$10,000.

Recharge is the more established platform with the deeper integration ecosystem, which matters if your stack is complex or you need connections that only the incumbent has built. Loop competes on retention tooling and a more modern subscriber experience. If you're choosing fresh, the honest question is whether your subscription logic is complex enough to need Recharge's ecosystem depth, or whether retention is your binding constraint. If Recharge is already working, migrating costs $3,000-$20,000 and carries real billing risk — it needs a specific reason beyond newer being better.

Failed payment recovery, generally. Every subscription programme loses a share of billing attempts to expired cards, insufficient funds and issuer declines, and most merchants accept default retry behaviour without examining it. Tightening retry timing, enabling card updater services and rewriting the dunning sequence recovers revenue that was already earned — and unlike acquisition work, the gain repeats every billing cycle. At $1,500-$5,000 it's also among the cheaper projects on this page.