Mintsoft Help for Shopify: Connector Settings, Stock Sync and Imports

Mintsoft exposes dozens of switches for each Shopify connection. These are the ones that cause real trouble when set casually.

When orders arrive. Scheduled imports can use an import delay, which holds an order until it has stayed active on Shopify for a set number of minutes and catches quick cancellations. Webhooks import as soon as an order reaches the right status but skip that delay. Pick one on purpose.

Which orders arrive. Only paid orders import by default. Extra payment statuses, a required tag, one location ID or one shipping zone can narrow or widen that.

Edits after checkout. Order edit webhooks pass later Shopify changes into Mintsoft and only work with webhooks switched on. A separate cancel webhook brings cancellations across.

In-store sales. POS orders without addresses can be imported with their own courier service. Decide whether shop-floor sales belong in the warehouse system at all.

Customs fields. Product updates can carry commodity codes, country of manufacture and export descriptions from Shopify, padded to eight digits where needed. Get these right before the first international parcel.

Who emails the customer. One setting stops Shopify sending fulfillment emails. Settle who owns shipping notifications, or customers get two messages or none.

Flightpath may be enough. Core plans include Mintsoft's Flightpath onboarding with training and setup support. A single store on standard settings may need nothing else.

Plenty of people have used Mintsoft on the warehouse floor. Fewer have tuned its Shopify connection. Test for the second skill.

Ask for numbers. What sync frequency and import delay would they set for your volume, and why? A thoughtful answer weighs speed against catching orders edited minutes after checkout.

Ask about your plan. On Shopify Plus, the connector has a Plus rate-limit option. On other plans it doesn't apply. They should know which you are on before quoting.

Ask who owns the account. If a 3PL runs Mintsoft for you, the connection may sit in their system, with their client portal on top. Agree who changes settings before anyone is hired.

Mintsoft setup mistakes to watch for. Switching the connection to Active before authorizing it and choosing a location, which Mintsoft warns against, or leaving an old API version selected.

A first task to pay for. A settings sheet for your connection plus a day of test orders: a normal order, an edited one, a canceled one and a POS sale. Custom logic beyond the settings belongs with API integration developers.

What each Mintsoft plan includes. The Brand plan includes unlimited browser users, warehouse, order, inventory and shipping management, reporting, and 131 standard integrations; the mobile app needs user licenses. The 3PL plan adds a client portal and client billing. Enterprise is priced on request. Pricing scales with users and monthly orders.

Extras. Order rules, batch scheduling, white-labeling and advanced analytics dashboards cost more. Setup is usually free, but unsupported integrations may carry a fee.

Stock goes one way. Mintsoft pushes stock to Shopify on a set frequency, to the one Shopify location the connection fulfills from. It can skip draft products.

Products come the other way. New Shopify products import every set number of hours, optionally only published ones. Updates cover barcode, image, sale price, customs fields and weight when it is zero.

Lookback. Mintsoft recommends checking seven days back for orders. A zero setting checks up to 60 days.

Returns. A setting can ask Shopify to refund shipping when a return is created. Check that against your returns policy and the order management rules you already run.

Mintsoft work splits cleanly by setting group, which makes it easy to quote in parts.