shopexperts score The shopexperts score helps you assess an expert’s credibility. We verify every signal that contributes to the score.
The shopexperts score helps you assess an expert’s credibility. We verify every signal that contributes to the score.
The shopexperts score helps you assess an expert’s credibility. We verify every signal that contributes to the score.
Trust Signals
(Max 60)Verification Signals
(Max 40)At a Glance
English
About
Shopify stores that earn their keep.
I run Graftstudio, the technical and commercial lead for mid-market DTC brands on Shopify Plus. Brands bring me in when the store has outgrown the people who set it up. I find what it's costing, fix what the numbers say pays, and measure every change.
In 15+ years I have partnered with over 160 brands that generate £80m in sales across their stores. Cult Gaia, Victoria Beckham, Gymshark, Seafolly and Ireland's largest salon group among them. I'm a Shopify Plus Partner, and three in four brands come back.
I take on a small number of brands at a time, offering audits, fix sprints and fractional store ownership.
shopexperts summary
Graftstudio Ltd is a Shopify specialist agency focused on custom development, bespoke store creation, custom theme work, and performance optimization. Its profile presents the studio as serving brands of varying sizes, while client feedback highlights clear communication, reliable delivery, technical expertise, proactive problem solving, and visual guidance. Graftstudio Ltd is also a verified Shopify Plus partner, making it a relevant option for merchants seeking tailored Shopify builds or improvements that require both technical capability and collaborative project support.
Contact
Richard Forbes-Simpson's business address
Newcastle upon Tyne, United Kingdom
shopexperts Reviews
Summary of 6 client reviews
Across 6 client reviews, customers consistently praise Graftstudio Ltd for responsive communication, reliable delivery, and strong technical expertise. Reviewers also highlight proactive problem solving, a clear understanding of client needs, thoughtful design quality, and an easy collaborative process. Feedback consistently presents the agency as responsive and dependable throughout projects.
1-7 out of 8 reviews
This review was imported by the shopexperts team.
Graftstudio has excellent web developers with wonderful communication skills and an eye for design.
This review was imported by the shopexperts team.
Richard approached this project thoughtfully, and achieved a lot in a short time as a result. We are excited to continue working together!
This review was imported by the shopexperts team.
We worked with Richard to develop a brand new website, and he really understood our vision from the start. He offered thoughtful suggestions that matched our aesthetic and branding, and was always happy to problem-solve along the way to ensure we achieved exactly what we wanted. Since then, he’s continued to offer support whenever needed, and we’ve also collaborated on smaller projects together. Highly recommend!
This review was imported by the shopexperts team.
Richard has been an invaluable resource for us as we transitioned from another agency. His communication and responsiveness have kept up with our various complex needs. Highly recommend!
This review was imported by the shopexperts team.
Richard has become a vital member of the team here at TOG Knives. He is fast to respond to enquiries and fast to complete the work too, both of which make a huge difference when you are managing an e-commerce site. He's also experienced, efficient and pro-active in terms of resolving problems and developing our site, suggesting different ways of doing things. Thoroughly recommended!
This review was imported by the shopexperts team.
Richard has been supporting us behind the scenes for years and we find him exceptionally reliable. Designs are brought to life as intended but with the added benefit that Richard will always recommend a better or simpler way of achieving a goal, something we find very valuable. The support is quick, the documentation is great and his approach is flexible to our requirements. He works really well with our team and others working on our site. The ground up build was complex with a lot of interesting features - all delivered exactly as planned. Thanks Richard, we look forward to continuing to grow with Graftstudio.
This review was imported by the shopexperts team.
We have worked exclusively with Graftstudio on a series of Shopify projects over the past twelve months. As a small team ourselves, we relish working with pragmatic partners and collaborators who are not only brilliant, but also sympathetic to last-minute requests and fast-changing scopes! Richard has been nothing but forthcoming; he’s reliable and quick, even at the toughest of times. I would not hesitate to recommend Richard and Graftstudio.
